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UX Audit & Review

It involves analysing navigation, accessibility, design consistency, and user flows based on best practices, heuristics, and real user behaviour.

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Detailed Steps for a UX Audit and Review

A UX Audit & Review helps identify usability issues and areas for improvement in a product’s user experience. Here’s a structured approach:

You will get

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Define Objectives

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Gather Data & Insights

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Heuristic Evaluation

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Accessibility & Performance

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Conduct Usability Testing

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Provide Actionable Recommendations

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Implement & Test Improvements

Where Better UX
Meets Better Business

Increased User Engagement (20–45%)

By identifying and removing friction points in key user flows, we help users stay longer, explore more, and interact more deeply with your product. Simplified navigation, optimized layouts, and improved content hierarchy directly translate into more time spent and higher interaction rates.
Result: Higher active user rates and better feature adoption.

Higher Conversion Rates (Up to 30%)

Small experience tweaks often make a huge difference in conversion. Streamlined checkout flows, clearer CTAs, and trust-focused design improvements help users complete actions effortlessly — whether it’s signing up, subscribing, or making a purchase.
Result: A smoother, faster, and more confident conversion journey that drives measurable revenue growth.

Lower Churn & Support Costs

By improving onboarding experiences and clarifying product functionality, we reduce confusion and dependency on support channels. Users feel more confident and self-sufficient, which leads to fewer drop-offs and customer complaints.
Result: Happier users, lower support ticket volume, and higher lifetime value.

Faster Development & Future Scalability

Clean, well-documented UX and UI systems reduce rework and accelerate implementation. By fixing structural design flaws early, development teams save time and maintain consistency across future updates.
Result: Reduced design-debt, faster release cycles, and scalable digital growth.

Our process

A UX Audit & Review helps identify usability issues and areas for improvement in a product’s user experience. Here’s a structured approach

In this stage, we dive into understanding your audience’s perspective and the industry environment.

  • What are the key goals? (e.g., increase conversions, reduce drop-offs)
  • Which aspects of UX are being evaluated? (navigation, accessibility, performance)
  • Who are the target users?
  • Track bounce rates, session duration, drop-off points.
  • Analyse conversion funnels.
  • User Analytics (Google Analytics, Hotjar, Mixpanel)
  • Heat maps & Session Recordings
  • Identify where users click, scroll, or abandon.
  • Detect friction in navigation.
  • User Feedback & Support Tickets
  • Review complaints, FAQs, and pain points.
  • Conduct surveys/interviews.
  • Visibility of system status – Does the app provide clear feedback?
  • Match between system & real world – Is the language user-friendly?
  • User control & freedom – Can users easily undo mistakes?
  • Consistency & standards – Are UI elements predictable?
  • Error prevention – Are errors minimized or guided?
  • Accessibility Testing - Use tools like WAVE or Lighthouse.
  • Check contrast, alt text, keyboard navigation.
  • Performance Testing
  • Page load speed (GTmetrix, Google PageSpeed Insights).
  • Mobile responsiveness.
  • Moderated Tests – One-on-one sessions with task-based feedback.
  • Unmoderated Tests – Remote tests with tools like UserTesting.
  • A/B Testing – Compare variations of a feature.
  • Key Issues Identified (e.g., confusing navigation, poor CTAs)
  • Impact Level (High, Medium, Low)
  • Suggested Fixes (e.g., improve contrast, simplify checkout)
  • Priority Matrix – What to fix first?
  • Work with designers & developers to apply changes.
  • Conduct post-implementation testing to measure improvements.
  • Monitor new user behaviour and iterate further.

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All the A’s to
your Q’s

How does UX studio differ from other UX and web design agencies?

Uxplore studio goes beyond surface-level design to deeply understand and solve real user problems. While traditional web design agencies often focus on visual aesthetics and branding, UX studios specialize in crafting seamless, intuitive, and human-centered digital experiences through research, strategy, and testing. What sets a UX studio apart is its research-driven, user-first approach. Every design decision is backed by user insights, data, and behavior analysis. Instead of delivering just a website or interface, a UX studio delivers meaningful interactions that align with both user needs and business goals.

How do you work with clients and what are your processes as a UX agency?

Collaboration is at the heart of everything we do. We believe in building strong, transparent relationships with our clients to co-create digital experiences that are intuitive, effective, and user-focused. Our process is structured yet flexible, designed to adapt to the unique needs of each project: 1-Discovery & Alignment, 2-User Research & Insights, 3-UX Strategy & Information Architecture, 4-Design & Prototyping, 5-Usability Testing & Iteration, 6-Handoff & Continuous Improvement.

Do you work with startups or only with B2B/enterprise companies?

We help bring bold ideas to life. Whether you're launching an MVP or scaling a product, we provide lean, agile UX design backed by user research to validate concepts quickly and cost-effectively. Our team becomes an extension of yours, helping you move fast and smart. We bring structure, strategy, and deep UX expertise to complex digital products and platforms. From streamlining workflows to optimizing legacy systems, we deliver research-driven design that aligns with business goals and elevates user satisfaction.

Does your UX design agency help with product redesign?

Absolutely! Our UX design agency specializes in product redesigns—whether it's modernizing an outdated interface, improving usability, or aligning the product with evolving user needs and business goals. We start by understanding what’s working, what’s not, and why. Through user research, usability audits, and data analysis, we uncover pain points and opportunities. Then, we reimagine the experience through thoughtful UX strategy, user-centric design, and iterative testing.

How much does it cost to hire your UI/UX design agency?

Our pricing is flexible and tailored to the scope, complexity, and timeline of your project. We offer different engagement models to suit startups, growing businesses, and enterprises

How do you handle working in different time zones?

We’re experienced in working with clients across the globe and have systems in place to make collaboration smooth and efficient—no matter the time zone.

How quickly can you start my UX design project?

We can typically kick off a new UX design project within 1–2 weeks, depending on the scope and our current schedule. Initial Discovery Call We will discuss your goals, timeline, and challenges. Proposal & Scope – You’ll receive a clear plan, timeline, and estimate within a few days.Onboarding & Kickoff – Once approved, we onboard your team, align on tools, and begin with research or UX strategy.